Knowledge Base > Campaign > Blocking sending on certain dates

in Campaign Tags: זמני שליחה, קמפיינים

In order not to disturb your recipients in the middle of the night, on weekends and holidays, you can control the sending times of email and SMS campaigns, and set the hours and days it will not be sent. These settings can be one-off or cyclical (by days, weeks, months, or year).

At first, create a new campaign. You can use the guides Create and edit an email campaign, Create an SMS Campaign.
At the end of the campaign creation process, on the last screen “Schedule and approve campaign sending”, you can set the campaign’s sending time limit.

Click “Blocked dates” (1). Opens a panel where you can see that the default system is sending restrictions on Fridays, Saturdays.
To add additional restrictions, click “Add” (2).

Blocked dates

The fields in the pane “Blocked sending definition”:

Blocking details:
Event name – Name for internal purposes only. It will be visible only to you.
Channel type – You can choose to blocked sending only on some of the channels: email, mobile or both.

Event details:
Type – To limit sending once, select: one time
To limit period sending select: Daily / Weekly / Monthly or Yearly.
Houres – Set the start and end times of sending

Blocking period:
Set the start and end dates of the blocking.
If the blocking end date is unknown, choose “never”.
For a certain number of repetitions, for example, 3 times – set on the number of the occurrences – 3.

Examples of blocking settings:

Creating a weekly event – in order to block sending emails on a day during the week:
In the field “event details” – type select: weekly.
In the field “Repeats every”, enter the number of repetitions for this blocking to occur. For example: every week / two weeks or a particular day during a week.

Blocked dates weekly

Creating a monthly event – in order to block sending emails during a month :
In the field “event details” – type select: monthly.
In the field “Repeats every”, enter the number of repetitions for this blocking to occur. For example: every month / two months or a particular day during a month.

Blocked dates mounthly

Creating an annual event – in order to block sending emails during a year:
In the field “event details” – type select: yearly.
In the field “Repeats every”, enter the number of repetitions for this blocking to occur. For example: a particular day during a year.

Blocked dates yearly

Finally, in order to save the event, click “Save” at the bottom of the pane.