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Home > FAQ > Mailing issues
Mailing issues
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Question: How can I add 'Send to Friend' link to my e-mails?
Answer: Right-click in the editor window will open a menu that contains also a 'Send to Friend' tag you can add to your e-mails and see how many people who are NOT in your list were exposed to your e-mail.
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Question: I received a test e-mail I sent to myself, and I see the links are exposed. Wherever I had a link, I now have the link and its URL. Why is that?
Answer: Check whether the you use HTML view in your inbox. IN order to see HTML e-mails properly, you have to use HTML view.
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Question: What is the difference between hard and soft bounces?
Answer: Soft bounce is usually for a temporary reason, for ex., full mailbox, autoreply, etc. A hard bounce happens whenever there's a problem with the domain or the user, (for ex. mail doesn't exist).
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Question: Is there a way to make e-mails that repeatedly bounce to be automatically deleted from my list?
Answer: The system automatically stops sending e-mails to recipients that bounced more than X times (you define the number of times), but doesn't delete them, and tries to send to those recipients again after 3 months.
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