Contents
 Welcome
    Support
 Start Working
    System Login
    Home Page
 Groups and Recipients
    Creating a New Group
    Adding Recipients
       Import from File
          The Import Queue
          Import Report
       Import from Outlook
       Website Registration Form
       Manual Addition of Recipients
    Recipients Management
       Recipient Page
       Recipient's Fields Setting
       Removing Recipients from Mailing List
    Groups Management
       Groups Segmentation
          External Groups Segmentation
       Test Groups
       External Groups
          Adding a New External Group
          Fields Mapping for External Group
 Creating a New Message
    Creating a New Message from Template
    Creating a New Message from Existing Message
    Creating a New Message from File
    Editing a Message In The Content Editor
 Sending a Message
    Sending a SMS Message
    The Sending Queue
    Sending Reports
       Overview
          Deliverability
          Unsubscribed Recipients
          Clicks
          Emails sent by month
          Recipients Statistics
       Message list
          Review a message
          Review sending process
          Report comparison
          Link follow-up
       Recipients Statistics
       External Groups Reports
 Advanced Options & Appendixes
    Content Editor Toolbar
       Adding Link to File
       Using Target Pages
       Adding an Image
       Adding an Outlook Remider Object
       Adding a Form
       Using Personalized Links
       Social links
    Advanced Options in the Website Registration Form
       Checkbox
       Radio Button
       Combo box
       Text area
    Advanced Mailing Options
       Follow-Up Messages
       Advanced Sending Settings
       Dynamic Content
    API's
    Blocked Domains
    Changing Password
 FAQ
    Logging in issues
    Groups management issues
       Import issues
       Unsubscribed recipients issues
    Mailing issues
       Content editor issues
       Sending issues
       Sending reports issues
  
Index

Home > FAQ > Logging in issues

Logging in issues

Question: I forgot my password. What should I do?

Answer: There  is a 'Forgot Password?' button in the login page, that allows to recover your password using the e-mail you registered to the service with. If you are not sure what is the e-mail you registered with, please contact support to reset your password.



 

   
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