Welcome Guest Search | Active Topics | Members | Log In | Register

inwise Forums » inwise Desktop Forums » Installation Support » Problema when installing

Problema when installing Options · View
Previous Topic · Next Topic
Guest
Posted: Tuesday, April 15, 2008 1:05:59 PM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
When i try to install it says "could not move files" and it stops at the first file a6.xml. I saw another topic here and it says to remove old versions, but i do not have any other version, and when i try to remove it says ok, but when i go for a new install, it shows the remove topic again. help me!
Back to top
 
inwise
Posted: Wednesday, April 16, 2008 3:52:36 AM
Rank: Administration
Groups: Administration

Joined: 9/10/2007
Posts: 37
Points: -165
At the first stage of installtion, try to change the path of the installation.
By default, the path suggested is 'C:\Program Files\InwiseDesktop'
Try to change it to (for example) 'C:\Program Files\InwiseDesktop2' and see whether the problem repeats.
Back to top
 
Guest
Posted: Thursday, April 17, 2008 2:24:31 PM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
it didn´t work. thanks for your help..
Back to top
 
inwise
Posted: Tuesday, April 22, 2008 6:05:26 AM
Rank: Administration
Groups: Administration

Joined: 9/10/2007
Posts: 37
Points: -165
Is the error the same?
Back to top
 
Alex
Posted: Thursday, May 01, 2008 3:16:35 AM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
I have the same error.

Folder name changing do not helps.

When do you solve this problem? Why don't use a normal installer?
Back to top
 
Guest
Posted: Thursday, May 01, 2008 3:25:02 AM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
Here is screenshot
Back to top
 
inwise
Posted: Thursday, May 01, 2008 4:27:23 AM
Rank: Administration
Groups: Administration

Joined: 9/10/2007
Posts: 37
Points: -165
Do you have a 'Report' button in the bottom of the screen after clicing 'OK' on the error alest?
Can you send the report to support@inwise.com?
Back to top
 
Guest
Posted: Friday, May 02, 2008 7:48:39 AM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
Ok, I'll send report and error log to your mail
Back to top
 
Alex
Posted: Friday, May 02, 2008 9:28:46 AM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
report has been sent to support email.

If you need any help, contact me.
Back to top
 
Patrick
Posted: Saturday, November 08, 2008 12:16:13 PM
Rank: Guest
Groups: Guest

Joined: 5/5/2007
Posts: -583
Points: -4,007
According to the support team from Inwise, this error has something to do with the OS-language. Inwise technicians are still busy with development of a proper solution for it.
Itś best to install the software on an English version of your OS.
Back to top
 
inwise
Posted: Sunday, November 16, 2008 3:05:56 AM
Rank: Administration
Groups: Administration

Joined: 9/10/2007
Posts: 37
Points: -165
This is correct.
You can also try using our online service, that doesn't need to be installed on your PC.
You can open a trial account here: http://inwise.com/openTrial.aspx
Back to top
 
Users browsing this topic
Guest

inwise Forums » inwise Desktop Forums » Installation Support » Problema when installing


Forum Jump
You can post new topics in this forum.
You can reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Main Forum RSS : RSS

ASPNET Theme created by Boskone (Dan Ferguson)
Powered by Yet Another Forum.net version 1.9.1 (NET v2.0) - 8/31/2007
Copyright © 2003-2006 Yet Another Forum.net. All rights reserved.
This page was generated in 0.118 seconds.