Managing Email Lists Frequently Asked Questions
Can I Rent or Buy an Email List to Use With inwise Service?
Will I Know When There Are New Subscribers (and Un-subscriptions)?
How Do I Get My List Imported in to My inwise Account?
If I Want To Use The Email Addresses I Have in My Microsoftֲ® Outlookֲ® Address Book, How Do I Get Them in to inwise?
How Do Subscribers Unsubscribe?
How Do I Get New Subscribers?
Can I Use My Pre-made Recipient Lists?
How Do I Get My List Imported in to My inwise Account?
What if I Don't Have an Email List?
Will I Receive Bounced Return Emails From (newly) Invalid Addresses?
Can I Rent or Buy an Email List to Use With inwise Service?
inwise can only be used with email lists for which you have permission to communicate to. Please read our ANTI-SPAM policy.
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Will I Know When There Are New Subscribers (and Un-subscriptions)?
Yes. With the inwise reporting tool, you can see who the recipients are, and who has requested to unsubscribe. You can also get an email notification through your website for each new recipient that joins the mailing list.
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How Do I Get My List Imported in to My inwise Account?
inwise will accept your email addresses in .CSV (Comma Separated Values) format. Simply browse to where the file is on your computer, and let the inwise wizard guide you through the import.
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If I Want To Use The Email Addresses I Have in My Microsoft® Outlook® Address Book, How Do I Get Them in to inwise?
To import an address file from Microsoft® Outlook®, you must export your Microsoft® Outlook® Contact folder to a text (i.e., contacts.txt) file.
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How Do Subscribers Unsubscribe?
Each email you send using inwise has an unsubscribe link appended to it.
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How Do I Get New Subscribers?
The inwise web site registration form (available under the "My group" menu) enables you to collect new subscribers through a form on your website. The website link enables users to subscribe to specific mailing lists (which you can set up to correspond to your newsletter categories). You can design your subscription form with logos, fonts and colors (HTML knowledge needed).
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Can I Use My Pre-made Recipient Lists?
Yes. You can import Excel (CSV) files into inwise and within minutes your pre-made lists are ready for use.
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How Do I Get My List Imported in to My inwise Account?
inwise will accept your email addresses in .CSV (Comma Separated Values) format. Simply browse to where the file is on your computer and let the inwise wizard guide you through the import.
You can also connect directly to databases like MS SQL and collect directly the recipients.
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What if I Don't Have an Email List?
Not a problem. There are several ways you can collect email addresses. inwise provides a list building tool in the form of a sign up box that can be placed on your website. Your site visitors can sign up for your email list and, their addresses are automatically imported into your account. You also have access to this tool in the free trial.
Another method of collecting emails would be to set up a guest registration, and have customers provide you with their email addresses, which you can then import into your inwise account. Trade shows, conferences, etc - any time you touch your customer, invite them to join your list.
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Will I Receive Bounced Return Emails From (newly) Invalid Addresses?
No. This is where inwise saves you time and removes the headache of hundreds of undelivered emails bouncing back and clogging your inbox. inwise automatically flags invalid email addresses so they are excluded from future campaigns (After the emails bounce multiple times).
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